Co-Managed IT Services
Seamless IT partnership that strengthens your team, flexible, expert, and transparent support.
Eliminate IT overload, get expert engineers to handle critical issues, with 91% of tickets resolved in under an hour.
Gain proactive maintenance and monitoring that reduces recurring IT issues by 92% within 3 months.
Enjoy transparent, honest billing, never pay for mistakes or inflated invoices, guaranteed by client testimonials.
Access a dedicated, familiar support team that learns your environment and stays with you long-term.
Keep your existing tech stack, Midwest Cloud Computing is platform-agnostic and adapts to your needs.
Request a Quote for our Co-Managed IT Services
Our Clients
What Clients Say About Midwest Cloud Computing
See how honest billing, rapid results, and trusted relationships set this team apart.
OUR AWARDS & CERTIFICATIONS
A Detailed Look at Co-Managed IT Services
Flexible, expert augmentation for your IT team
Get unlimited on-site and remote support from a dedicated Midwest Cloud Computing team that learns your business and environment. This collaborative approach means your internal IT staff can offload daily tickets, vendor management, and troubleshooting, while still retaining control over key business systems. With 91% of tickets resolved within an hour and a transparent, relationship-based process, your team gets the backup it needs, without sacrificing visibility or accountability.
Strengthen your IT posture with proactive monitoring, patch management, and routine maintenance for all endpoints, servers, and infrastructure. Midwest Cloud Computing delivers automated updates for Windows and third-party applications, hardware and software monitoring, and regular technology roadmapping. Predictable maintenance reduces downtime and helps you avoid costly surprises, so your team can focus on business priorities instead of firefighting technology issues.
Enhance your protection with advanced security offerings, including endpoint antivirus, ransomware detection, SOC monitoring, email security, and DNS filtering. Choose from two packages (Complete IT and Complete IT Secured) for the right level of risk management and compliance. With industry certifications like SOC 2 Type 2, MS Silver, and Dell Gold, Midwest Cloud Computing brings proven expertise and peace of mind to your co-managed IT partnership.
Benefit from transparent, honest billing and a relationship-based approach that sets Midwest Cloud Computing apart. When mistakes happen, they are acknowledged and resolved at no extra cost. Regular technology reviews, clear communication, and dedicated support teams ensure you always know where you stand. This approach builds trust and delivers measurable value, saving you thousands simply by understanding and optimizing your current IT environment.
Access comprehensive project management and consulting services to fill skill gaps or resource shortages within your IT department. Rely on Midwest Cloud Computing for complex migrations, system deployments, and long-term technology planning. Semi-annual reviews, detailed roadmapping, and vCIO/vCISO guidance keep your business aligned with industry best practices and evolving security standards. Every engagement is tailored to your goals and compliance needs.
Enjoy the flexibility of a stack-agnostic partner, Midwest Cloud Computing works with any existing platforms and adapts to your preferred processes. Whether your environment is cloud, on-premises, or hybrid, the team delivers seamless integration and support. Onboarding is fast (two weeks on average), with comprehensive templates for employee onboarding and offboarding, so you can scale confidently as your business grows.
Proven Results from Co-Managed IT: Key Metrics That Matter
73%
Use Managed Services
3,214
End Users Supported
98%
Client Satisfaction
Empower Your IT Team With Trusted Expert Support
Co-Managed IT Services from Midwest Cloud Computing let your internal IT team focus on what matters most while proven experts handle the rest. Benefit from unlimited on-site support during business hours, remote escalation to senior engineers, and proactive monitoring. Dedicated teams learn your systems and adapt to your environment, delivering reliable outcomes and measurable reductions in recurring IT problems. Transparent practices and honest billing ensure you always know what to expect.
Flexible Co-Managed IT That Adapts to Your Business Needs
- Flexible partnership: Supplement your IT staff or offload projects your team can’t tackle.
- Comprehensive support packages: Choose Complete IT or Complete IT Secured for tailored protection, including advanced security add-ons.
- Transparent processes: Enjoy clear documentation, regular roadmapping, and honest billing every step of the way.
- Rapid issue resolution: 91% of tickets resolved within one hour, minimizing downtime and frustration.
- Team continuity: See the same faces every time, build trust and efficiency with your assigned experts.
Request a Co-Managed IT Consultation Today
Unlock reliable IT support that empowers your in-house team to focus on strategic goals.
Proactive Security and Strategic IT Leadership for Peace of Mind
Protect your business with advanced security and strategic guidance. Co-Managed IT Services can include email and endpoint protection, proactive patching, firewall management, and semi-annual technology reviews. Midwest Cloud Computing provides stack-agnostic support and is SOC 2 Type 2 certified, so you gain an extra layer of compliance and expertise, without losing control of your environment.
Other IT Services We Offer
Case Studies
Local School District | IT Support That Delivers Transparency and Reliable Results
Joel, IT Director for a local school district, relies on Midwest Cloud Computing for transparent, reliable, and responsive IT support. From monthly service calls to quick fixes for unexpected issues, MCC ensures systems run smoothly, problems are resolved promptly, and billing is always fair and honest.
See More Diocese of Lincoln | Seamless Microsoft 365 Management
Chris Hobbs, CIO for the Diocese of Lincoln, relied on Midwest Cloud Computing to unify their Microsoft environment. We delivered a seamless migration, eliminating dual-tenant confusion, reducing IT workload, and improving access for priests and staff.
See More HobbyTown USA | Scalable, 24/7 IT Support That Protects Revenue
HobbyTown USA relies on Midwest Cloud Computing for reliable, around-the-clock IT support across 120+ franchises. By tailoring pricing and extending proven 24/7 infrastructure, MCC ensures sales aren’t interrupted, franchise owners get responsive help, and corporate IT is freed from overwhelming ticket volume.
See More RFG Logistics, Inc. | AI-Powered Brand Protection & Driver Safety
RFG Logistics partnered with Midwest Cloud Computing to stop sophisticated domain spoofing attacks. MCC delivered a real-time, AI-driven detection and takedown system that safeguarded drivers, protected freight, and preserved revenue and trust.
See More Conterra Ag Lending | Unified Data Store for Faster, Accurate Reporting
Conterra Ag Lending partnered with Midwest Cloud Computing to eliminate manual reporting, unify four disconnected databases, and create a single source of truth that delivers fast, accurate insights. MCC designed a modern data architecture that simplified reporting, empowered junior staff, and dramatically increased operational efficiency.
See More Lamp Rynearson | Modernizing Email for a Fraction of the Cost
Lamp Rynearson, a leading civil engineering and architecture firm, partnered with Midwest Cloud Computing to modernize their Microsoft environment. MCC delivered a seamless migration from on- premises Exchange to Microsoft 365, cutting costs, reducing IT burden, and enabling flexible, reliable collaboration across multiple offices.
See More Helget Gas | Making IT Work for the Whole Team
Helget Gas partnered with us to modernize their IT operations. We implemented cloud-based communication, automated onboarding, and unified device management, resulting in faster setup, stronger security, and more efficient operations across all teams.
See More Frequently Asked Questions
Co-managed it services give your internal IT team access to a dedicated team of experts who handle tasks like proactive system maintenance, network and server monitoring, firewall and WiFi management, and helpdesk support. You can choose the level of assistance you want, from handling daily support tickets to tackling complex projects your team doesnt have time or expertise for. The service is fully adaptable to your needs.
Co-managed it services let your IT staff focus on strategic goals while specialists handle time-consuming support, patching, and maintenance. You gain:
- Rapid ticket resolution, 91% of issues are fixed within an hour
- Access to senior engineers for complex problems
- Proactive monitoring to prevent downtime and emergencies
- Customized support that fits your existing technology stack
You start with a free network and security assessment that uncovers your current IT environment and any risks. Next, a review session clarifies your goals and priorities. Finally, software is deployed for efficient remote and on-site support, and your onboarding, guided by a proven 78-step checklist, typically wraps up in about two weeks.
Pricing for co-managed it services is transparent and based on the level of support and security you need. There are two main package options with the ability to customize. Billing is clear and honest, with charges often coming in lower than expected. You can expect straightforward invoices without hidden fees or inflated costs.
You work with the same dedicated team every time, ensuring personalized support and deep understanding of your business. The approach is stack-agnostic, so your existing technology is always supported. With quick response times, a 98% satisfaction rating, and a reputation for honesty and transparency, including never charging for mistakes, you get a truly relationship-based partnership.