Managed Desktop/Virtual Desktop Infrastructure (VDI)
Empower your workforce with managed desktop and VDI solutions, delivering secure, scalable, always-on access tailored to your business needs.
Eliminate unpredictable downtime with proactive device monitoring, 91% of support tickets are resolved within an hour.
Reduce IT headaches with fully managed desktop environments, clients see a 92% drop in recurring issues after 3 months.
Enhance security and compliance with patch management and SOC 2 Type 2 accredited processes.
Enjoy transparent, honest billing, never overcharged and always notified if errors occur, with immediate resolution.
Maximize productivity and flexibility, access desktops remotely, scale on demand, and receive expert support from a dedicated team.
Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)
Our Clients
What Clients Say About Midwest Cloud Computing
Real results, transparent billing, and rapid support trusted by 53+ businesses
OUR AWARDS & CERTIFICATIONS
Comprehensive Managed Desktop & VDI Solutions
Proactive support, security, and seamless remote access
Midwest Cloud Computing delivers fully managed desktop deployment and support, taking the complexity out of device rollouts and ongoing maintenance. From initial setup to daily troubleshooting, your environment is monitored and maintained by a team of certified engineers dedicated to keeping your workforce running smoothly. This hands-off approach minimizes downtime and empowers your IT staff to focus on higher-value projects instead of routine desktop management.
With secure Virtual Desktop Infrastructure (VDI), you gain centralized control over user environments, data, and applications, enabling employees to work safely from anywhere. VDI reduces hardware costs, simplifies onboarding, and dramatically improves disaster recovery. This flexible, scalable approach is ideal for businesses needing to support hybrid or remote teams without sacrificing security or user experience.
Proactive monitoring and patch management ensure your endpoints are always up to date and protected from vulnerabilities. Midwest Cloud Computing uses automated systems to deploy updates for Windows and third-party software, reducing risk and compliance headaches. Regular health checks and performance tuning extend device lifespans while decreasing recurring issues, contributing to a 92% reduction in IT problems within three months.
Industry-leading security is built into every managed desktop and VDI solution. Endpoint protection, ransomware detection, and SOC 2 Type 2 accredited processes safeguard your data and support regulatory compliance. Enhanced protection is available for businesses with advanced needs, ensuring every machine remains secure against evolving threats, without sacrificing performance or usability for end users.
Dedicated support from Midwest Cloud Computing means your team enjoys rapid, reliable help from engineers who know your business and IT environment. With 91% of tickets resolved within an hour, including drive time, you can count on minimal disruption and maximum productivity. The support model includes escalation desk access, on-site services, and a user-friendly ticketing app for fast, convenient issue resolution.
Onboarding is clear, efficient, and tailored to your needs, with a 78-step process designed to ensure secure, seamless transitions for every user. Whether you are migrating to VDI, deploying new desktops, or scaling up, Midwest Cloud Computing handles all technical and logistical details. Employee onboarding and offboarding are streamlined to protect your organization and help your team hit the ground running.
See the Results: Managed Desktop & VDI by the Numbers
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End Users Supported
In Business
Boost Productivity with Secure, Managed Desktops
Unlock the power of secure, reliable desktops for your entire team without the hassle of traditional hardware management. Managed Desktop and VDI from Midwest Cloud Computing gives you seamless access to your work environment from anywhere, on any device. With proactive monitoring, patching, and transparent support, your team stays productive and your data remains protected, allowing you to focus on driving business outcomes.
Seamless Access and Consistent User Experience
- Easy, centralized management of all user desktops and virtual environments
- Rapid troubleshooting, 88% of issues resolved on the first call
- Automatic updates and patch management for operating systems and third-party apps
- Consistent experience across devices, empowering remote and hybrid teams
- Proactive security with endpoint protection and ransomware detection
Request Your Managed VDI Consultation Today
Experience reliable, secure, and cost-effective desktop management for your team.
Expert Support and Transparent Service You Can Trust
Gain confidence knowing your IT environment is handled by a dedicated, certified team familiar with your business, not just your technology. Midwest Cloud Computing assigns you a consistent support team, ensuring personalized service, honest billing, and rapid response. With SOC 2 Type 2 accreditation and industry-leading client retention, your managed desktop solution is in expert hands.
Case Studies
Local School District | IT Support That Delivers Transparency and Reliable Results
Diocese of Lincoln | Seamless Microsoft 365 Management
HobbyTown USA | Scalable, 24/7 IT Support That Protects Revenue
RFG Logistics, Inc. | AI-Powered Brand Protection & Driver Safety
Conterra Ag Lending | Unified Data Store for Faster, Accurate Reporting
Lamp Rynearson | Modernizing Email for a Fraction of the Cost
Helget Gas | Making IT Work for the Whole Team
Frequently Asked Questions
Managed desktop/virtual desktop infrastructure (VDI) services provide you with secure, always-on access to your desktops and critical applications from anywhere. You get proactive monitoring, system patching, software updates, and end-user support. Your team benefits from a dedicated group of engineers who know your environment, ensuring your desktops are running smoothly and securely at all times.
With managed desktop/virtual desktop infrastructure (VDI), your staff can access their work environments securely from any location, which supports flexible and remote work.
- Quick onboarding and offboarding for employees
- Consistent user experience across devices
- Reduced downtime through proactive maintenance
- Faster resolution of issues (91% resolved within an hour)
All of this helps you keep your business running efficiently.
The onboarding process starts with a free network and security assessment to understand your current environment. Your assigned team reviews the results with you, confirms your needs, and creates a tailored plan. Most clients are fully onboarded within two weeks, thanks to a proven 78-step process that ensures a smooth transition and minimal disruption to your operations.
Pricing for managed desktop/VDI is based on the number of users, level of security required, and any customizations you need. Two primary packages, Complete IT and Complete IT Secured, cover most needs, with a 15-25% buffer recommended for unexpected projects. Most clients are onboarded within two weeks, either at the start or middle of the month.
You benefit from a relationship-based approach with a dedicated team who gets to know your business and IT challenges. Transparent billing means you never pay for mistakes, and you receive honest recommendations that can save thousands. With a high customer satisfaction rating (98%) and 91% of issues resolved within the first hour, your IT experience is reliable and stress-free.